If you are not able to attend a class you have signed up for, you must cancel 72 hours before the class to be issued a refund, or guaranteed a spot in the next available session. If you cancel after the 72 hour mark, no refund may be issued, however, we will schedule you for a future class, although we cannot guarantee a spot in the next scheduled class session. We do our best to accommodate everyone, however, seating for these circumstances is limited.
Retaking A Class
In the event you fail any exam after taking one of our exam prep sessions, you may retake our class again for free within 6 months from your previous class. At this time, please bring your manual with you from your previous class. If you have misplaced your manual, there will be a $25 fee for a new course manual.
Please note: In order to take advantage of our policy to retake the class for free, it MUST be taken within 6 months of your original class date.